Frequently Asked Questions

What Size Should I order?

Footwear - Our boots and shoes run True to Size (US Branock). We recommend taking your average dress shoe/boot size if you are a standard (D) or borderline wide (E) width. We recommend going up a half size if you are a solid E or EE width. See our fitting information here.

Belts - Our belt are true to size. We recommend adding 2" inches to your waist size when wearing trousers as measured with measuring tape. For example, if your waist size with jeans is 36", we recommend taking a size 38".

How are you boots and shoes made?

Every pair of Legacy shoes and boots are traditionally hand welted and lasted in our small workshop.

While this takes considerably more skill and time than using a machine, the result is better-fitting, better-aging, and longer lasting.

How are your leather goods made?

All our belts, wallets, and small leather goods are hand-sewn. Stitching by hand ensures a more secure stitch and superior overall finish.

Where is Legacy Bootworks based?

Legacy Bootworks is based in Plano, Texas. We design and ship all our products from Plano, and are an exclusively online business. We are entirely family-run and look forward to ensuring your experience is seamless as we work together.

For any questions or special interests, please feel free to contact us at info@legacybootworks.com

Where are Legacy Products made?

Our Boots, shoes, and leather goods are made in our small shop in Saigon, Vietnam. While many producers choose to use a select dozen factories mass-producing shoes in Spain or China, our small workshop allows us to spend considerably more time with each piece through production while providing a more unique end product.

When will I receive my order?

Footwear & Belts - Upon placing your order, footwear and belts are crafted and delivered within ~3-4 weeks.

All other goods - Items will ship within 1-2 business days and be delivered within 3 business days.

For more information, please see our Shipping Policy here

How do I start a return?

To initiate a return or exchange, please contact us at info@legacybootworks.com.

Items may be returned in unworn condition within 10 days of delivery. We offer returns or exchanges:

  • Returns: Returns may take the form of a monetary refund or gift card. A shipping label will be provided.
  • Exchanges: Exchanges are free on orders over $250. A shipping label will be provided.

Returns in exchange for monetary refunds and Exchanges for orders under $250 are subject to a $25 restocking fee. Please see more about our returns and exchanges here